Before you begin

Terms and purchases

Updated September 14, 2026

Using the app

The OurStory iOS app uses Apple’s Standard End User License Agreement. Our Privacy Policy explains how information is handled. Add only content you own or have permission to use, including photos of other people.

Your book

Generated text and illustrations can contain mistakes or differ from what you imagined. Review names, words, photos, page layout, and shared memory links before exporting or ordering. A QR link can be opened by anyone who has it.

Printed orders

Print prices, shipping charges, and any applicable taxes are shown in checkout before payment. Stripe processes checkout and Lulu provides print fulfillment. Review the delivery address and print preview carefully. Contact support promptly about cancellations, damaged deliveries, or an incorrect order. Changes may not be possible once production has started; applicable consumer rights remain in effect.

In app purchases

If a digital subscription is offered, its price and renewal period will appear in Apple’s purchase confirmation. Manage or cancel an Apple subscription in your device’s subscription settings. Account deletion does not by itself cancel an Apple subscription. Physical book orders are separate purchases.

Contact

OurStory is operated by Caleb Mathew. Email caleb5mathew@gmail.com for help.